The CloudController application is structured as a Microsoft .NET application using Microsoft SQL for the application database, Active Directory for the user database and authentication, and ASP.NET for the front-end web portal.

The front-end has been divided into both user and administrative areas with five separate levels of role definition, access, security and operation.

On the back-end CloudController can be customized in look-and-feel (white-label), language, currency, time zone, server and data protection templates, price lists and security features.

CloudController interfaces to various IT infrastructure software management platforms at the API-level and provides a common web-based user interface. CloudController holds all relevant configuration data, and is thus the controlling database for the configuration of multiple software management systems in a Public Cloud or Private Cloud VDC infrastructure platform.

In addition, there is full RDP access to VM's running Microsoft Windows Server as the guest operating system, and individual access to VMware tools from each virtual server from within CloudController.