Incontinuum

Features and Benefits

CloudController delivers consistency to IT customer-facing and back-office operations. By adding operational intelligence from an organization's IT business and systems administration procedures to standardized workflows, our customers realize significant improvements in operational efficiency. CloudController seamlessly integrates to your existing Virtual Data Center (VDC) infrastructure avoiding drastic changes to existing corporate policies and established best practice.

Self-Provisioning of Managed Services	Flexible hands free configuration and deployment of multiple resource pools and/or VM’s in minutes Generate and roll-out multiple backup/restore agents simultaneously Configure IP pools and set rules groups and limitations for IP network use and management Consistent look-and-feel and single-pane-of-glass to automate



Multi-User Role and Hierarchy	5 levels of user from Administrator to End-User Multi-tier distribution in Service Provider model Security flow-down with defined roles Customizable back office features at each level



Ease of Implementation	Implementation via a standard installer Non-intrusive add-on to existing infrastructure management software Inputs and collects data from existing personnel, policies, practices and procedures



Scalability	Enable multiple layers of customers Seamlessly add virtual server capacity Grow or shrink server resources without disruption Rapid, automatic deployment or decommissioning of VM's and data protection agents



Reliability	CloudController Instance Server is cluster-ready Increase performance of operations via workflows Automate IT and back-office operations practices and processes



Management Control	Custom Resource Pool, VM (server), VDI (desktops) and backup agent templates User administration and access of subordinate levels Unique services price lists per level and per service catalog item White-labeled managed service



Back Office Customization At Each Level	Choice of language Unique Service Catalog per User Currency type Time zone Payment options Charge-back integration Reports and reporting User address books



Total Cost of Ownership	Achieve better utilization of IT infrastructure Bring VM sprawl under control Part of a 'Green' IT strategy, reducing data center costs Drastically reduces IT operations management costs



Licensing	Enterprise (Private Cloud) with VM activation keys via standard EULA Service Providers (Public/Hybrid Cloud) with use-based VM pricing Automatic, self-service license purchase and deployment reduces administration costs



Maintenance and Support	Standard Support (Monday - Friday, business hours) Premier Support ( 7 x 24 x 365 ) Professional Services - project-based