InContinuum offers Support Services for end-user customers, reseller partners, and distributors who purchase software products licensed by InContinuum. Our Technical Support Engineers have broad experience in all aspects of the design and implementation of enterprise IT infrastructures. This extensive knowledge assures that our customers receive focused, expert service in support of their business objectives.
Whether it involves supporting a new environment, troubleshooting an existing one or rolling out upgrades, InContinuum Technical Support Engineers provide the expertise required to assure your project’s success.
InContinuum offers two comprehensive levels of Support Services to customers. Each support level has associated annual support fees that are payable for each contract year in which Support Services are provided. All Support Services are delivered per the terms and conditions set forth in the EULA.