Zero-Touch Deployment

Self-Service Cloud Definition

The idea behind the self-service cloud is to get a powerful IT service delivery model that drastically reduces administrative overhead while driving end-user productivity and satisfaction.

Self-Service Cloud” is synonymous with “Customer Empowerment”. It enables customers to utilize an intuitive interface to initiate a business process in the most efficient, low-cost, secure manner. Both technology and business processes must be automated to execute self-service, and business policies enable control over the process.

What should you expect from a self-service Cloud?

  • Real-time visibility, physical and virtual control, and the ability to scale in an automated fashion.
  • The ability for end users to select and request necessary resources. Approval and fulfillment of such requests are automated.
  • The ability for enterprises to overcome operational and technical hurdles with minimal effort, including application and service deployments.

Trend Setter Info-Tech

A Lead Analyst from Info-Tech Research Group wrote about CloudController:

“This out-of-the-box platform contains nearly every capability that an enterprise or service provider would require to manage today’s cloud environments.”

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The CloudController application is a “Cloud Automation Engine” (CAE) that enables any Public, Private, Hybrid or Multi-cloud provider to deliver Anything-as-a [Managed] service (XaaS) in a hands-free “zero-touch” mode of operation.

It has been conceived and developed with self-service precepts in mind. Subsequently, IaaS, PaaS, Containers, Virtual Network functions, application stacks, and Private VLAN services can be launched, managed, and controlled without requiring the intervention of a human being.

  • Role-based true ‘Single-Pane-of-Glass’ Dashboard for each Tenant
  • Fully-automated Configuration and Deployment of all Cloud services
  • Workflow Automation and Orchestration
  • Easy Integration to Back-end Processes
  • 6-tier Configurable Account and User Supply Chain Model
  • Multi-Domain Active Directory Mapping for Single Sign-On
  • Fully-customizable Service Catalog
  • Payment & Chargeback Capabilities
  • Management of Software Media Bundles, Platform Bundles, Deployment Catalogs
  • Advanced License Management
  • Automatic Deployment of Virtual Network Functions from a unified Service Catalog
  • Cross-Platform Snapshot Scheduler & Manager