New Support Request

Request Technical Support and Customer Service

If you already are a customer of InContinuum Software, you may submit a request for Technical Support by completing this form. For other questions or remarks, please use our standard contact form. To help us responding to your enquiry as quickly as possible, please assist us by selecting the appropriate category for your request below, we’ll process it more efficiently.

Please kindly fill in the following columns and describe your concern in detail to report your issue. Fields marked with an asterisk (*) are mandatory. Thank you very much for your cooperation.

Country* : State* : 
Company* :  
Address* :  
 :  
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Zip/Post Code* : City* : 
   
 Primary Contact :  
Salutation* :   
First Name* : Last Name* : 
E-mail* :  Phone* : 
Function :   
 
 Secondary Contact :  
Salutation* :   
First Name* : Last Name* : 
E-mail* :  Phone* : 
Function :   
  
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Your Cloud is a* :   
  
 Virtualization Hypervisor Environment:  
 YesNo  We are using CloudController® Instance Server (IaaS/PaaS)
  
Hypervisor(s)* :
(Multiple Possible)

Public Cloud(s)* :
(Multiple Possible)
# VMs * :   
  
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 Problem Description:  
Product Name*:   
Version #: Build #: 
  
Support Contract #:   
  
Customer Impact *  
 Relevant Error Message  :  
 
  
 Your Comments / Questions :